Refund &Return Policy
Refund & Return Policy
At Cozy Oddities, every item is handmade with love and care. We want you to be happy with your purchase, and we’re here to help if something isn’t right.
- Items must be returned within 14 days of delivery
- Items must be unused, unworn, and in original condition
- Items must be returned in original packaging
To start a return, please contact us at:
lqlaura77@hotmail.com
Refunds
Once we receive and inspect your return:
- Approved refunds will be issued to your original payment method
- Items must be unused, unworn, and in original condition
- Please allow 5–10 business days for processing
Exchanges
We only replace items if they are:
- Damaged
- Defective
- Incorrect item received
If you need an exchange, contact us at:
lqlaura77@hotmail.com